App is stuck when trying to read files >1GB. It used to open before. Seems like some update problem
In case you didn’t notice, I sent an email to email@example.com 2 days ago and still I got no response. Please help me out with this guys. Thanks
It was Christmas Day when you posted so I expect the support team have been on a holiday break, probably back soon.
Hey folks, we are back.
We took a few days off to spend the holidays with the family.
Soon, we will release a new beta build with significant performance improvements in the vertical reader. Maybe that was the reader you were using and causing those issues.